Privacy Policy

Effective Date: December 29, 2025
Last Updated: December 29, 2025

Welcome to What AI Services ("we," "us," or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, share, and protect your information when you visit our website, use our services, or interact with our AI Agents.

This policy is designed to help you understand your privacy rights and how you can exercise them. By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Our services involve providing advanced AI Agents designed to assist with various tasks. The nature of these services requires the processing of data to function effectively. This policy outlines the specifics of that processing.

1. Scope of this Privacy Policy

This Privacy Policy applies to all information we collect through our services, including:

  • Our website (whatAAservices.com and its subdomains).
  • Our AI Agents and any related applications or software.
  • Our marketing, sales, and customer support activities.

This policy does not apply to any third-party websites, services, or applications that you may access through our services. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

2. Information We Collect

We collect information to provide and improve our services, communicate with you, and ensure a secure and personalized experience. The types of information we collect can be categorized as follows:

A. Information You Provide to Us Directly

We collect information that you voluntarily provide to us, including:

  • Account Information: When you register for an account, we collect information such as your name, email address, phone number, company name, job title, and a password.
  • Payment Information: If you subscribe to a paid plan, we collect payment and billing information. This may include your billing address and payment card details. This information is processed by our third-party payment processors, and we do not store your full payment card details on our servers.
  • Communications with Us: We collect information when you communicate with us directly, such as when you contact our customer support team, participate in surveys, or provide feedback. This may include the content of your communications and any contact information you provide.
  • User-Generated Content: Our AI Agents process the inputs you provide to them ("Prompts") to generate outputs ("Responses"). This content, which may include text, documents, or other data you submit, is processed to provide the service. You are responsible for the content you provide and must ensure you have the necessary rights and permissions to share it. We advise against submitting sensitive personal information unless it is necessary for the service's function.

B. Information We Collect Automatically

When you interact with our services, we automatically collect certain information about your device and usage, including:

  • Log and Usage Data: We collect information about how you access and use our services. This includes your IP address, browser type and settings, operating system, device information, language preferences, the date and time of your interactions, and the pages or features you used.
  • Device Information: We collect information about the computer or mobile device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Location Information: We may infer your approximate location based on your IP address. We may also collect more precise location information if you grant us permission through your device settings.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities over time and across different websites. This helps us to operate our services, enhance and customize your experience, and analyze our performance. Please see Section 8 ("Cookies and Tracking Technologies") for more details.

C. Information We Collect from Third Parties

We may receive information about you from other sources, including:

  • Third-Party Services: If you choose to link or connect your What AI Services account with a third-party service (e.g., Google, Microsoft), we may receive information from that service, such as your authentication token, name, and email address. The information we receive depends on your privacy settings with that third-party service.
  • Business Partners: We may receive information from our marketing and advertising partners to help us better understand our users and measure the effectiveness of our campaigns.
  • Publicly Available Sources: We may collect information from publicly available sources, such as professional networking sites or public records, to supplement the data we hold.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To Provide and Maintain Our Services: We use your information to operate, maintain, and provide you with the features and functionality of our services, including processing your prompts and generating responses with our AI Agents.
  • To Improve, Personalize, and Develop Our Services: We analyze usage patterns and feedback to understand how our services are used, diagnose technical issues, and develop new products, features, and functionalities. We may use data to train and refine our AI models, but we take steps to de-identify and aggregate this data where possible to protect your privacy.
  • To Communicate with You: We use your contact information to send you service-related communications, including account verification, technical notices, updates, security alerts, and administrative messages. We may also send you marketing communications, from which you can opt out at any time.
  • To Process Transactions: We use your payment information to process your subscription fees and manage your billing.
  • For Security and Fraud Prevention: We use information to monitor and prevent fraudulent activities, unauthorized access, and other security incidents. This helps us protect our services, our business, and our users.
  • For Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes enforcing our Terms of Service and other legal rights.

4. How We Share and Disclose Your Information

We do not sell your personal information. We may share your information with third parties only in the circumstances described below:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf. These may include hosting and infrastructure providers, payment processors, analytics services, customer support tools, and marketing platforms. These service providers are contractually obligated to protect your information and are restricted from using it for any other purpose.
  • Third-Party Integrations: When you choose to connect third-party applications or services to your What AI Services account, we may share certain information with them as directed by you. We are not responsible for how these third parties collect, use, or share your information.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. We will notify you of any such change in ownership or control of your personal information.
  • Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with the services, (iv) protect the personal safety of users of the services or the public, or (v) protect against legal liability.
  • With Your Consent: We may share your information with other parties with your explicit consent.

5. Data Storage and Retention

A. Data Storage and Security

We implement a variety of security measures designed to protect the integrity and security of your personal information. These measures include encryption, access controls, and secure data storage practices. We use reputable cloud service providers to host our data, which maintain high standards of physical and network security.

However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems. In the event of a security breach, we will take reasonable steps to investigate the situation and notify you if your information may have been compromised, in accordance with applicable laws and regulations.

B. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

The criteria used to determine our retention periods include:

  • The length of time you have an active account with us.
  • The necessity of the data to provide our services.
  • The existence of a legal, regulatory, or contractual obligation to retain the data.
  • The need to preserve data for litigation, investigation, or audit purposes.

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, because your information has been stored in backup archives), we will securely store your information and isolate it from any further processing until deletion is possible.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information under local data protection laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These rights may include:

  • The Right to Access: You have the right to request copies of your personal information.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal information, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Opt-Out of Marketing Communications: You can opt out of receiving promotional communications from us by using the "unsubscribe" link within each email or by contacting us directly.
  • The Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the contact details provided in Section 13. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use cookies for several purposes:

  • Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more detailed information about our use of cookies, please see our Cookie Policy.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, your data may be transferred to the United States or other countries. We take appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law. This includes implementing Standard Contractual Clauses (SCCs) approved by the European Commission or relying on other valid data transfer mechanisms.

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States.

9. Specific Provisions for Regional Laws

A. For Residents of the European Economic Area (EEA), UK, and Switzerland

If you are a resident of the EEA, UK, or Switzerland, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

You have the rights outlined in Section 6. The data controller for your personal information is What AI Services.

B. For Residents of California (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:

  • The Right to Know: You have the right to know what personal information we have collected, used, disclosed, and sold about you over the past 12 months.
  • The Right to Delete: You have the right to request the deletion of your personal information that we have collected.
  • The Right to Opt-Out of Sale: We do not sell personal information. Therefore, we do not offer an opt-out.
  • The Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To make a request under the CCPA, please contact us. We will verify your request using the information associated with your account, such as your email address.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We may also provide you with notice through the service or by email.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the services after the effective date of the revised policy will constitute your acceptance of the changes.

12. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please do not hesitate to contact us:

Contact Us

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority in your jurisdiction.

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